Our Handling of Your Personal Information In general, we collect your personal information directly from you and we endeavour to limit the personal information we collect to that which is necessary for our functions or activities. When collecting your personal information, we take reasonable steps to make you aware of the purposes for which the information is being collected by us, the organisations to which we would usually disclose your information and any consequences likely to result if you fail to provide any information that is requested by us. We will generally only use or disclose your personal information for the purpose for which we collect it and for related purposes that we consider are within your reasonable expectations. Otherwise, we will seek your consent prior to using or disclosing your personal information for another purpose, unless we are required or permitted by law to do so without seeking your permission. We will take reasonable steps to destroy your personal information once it is no longer required. Email and Message Forms We may collect personal information from you (such as your name, address, telephone number and email address and any other personal information you provide) if you send us email or if you submit information to us using a message or feedback form. We will use this personal information to contact you and respond to your message, to send you information that you request, or for any other related purposes you would reasonably expect. We may be unable to respond to you or address your request if you do not provide all personal information requested. We may retain your email address and use it to contact you in future, unless you advise us that you do not wish us to do so. We will not use or disclose any such personal information for any other purpose without your express or implied consent.
Storage and Transmission of Personal Information If you provide any personal information to us via our Online Services (including email), or if we provide personal information to you in that way, the privacy, security and integrity of this information generally cannot be guaranteed during its transmission. If we receive your personal information, we will take reasonable steps to ensure that unauthorised access, modification, disclosure, misuse and loss are prevented (such as by using password protection).
Information Transferred Overseas We will not transfer your personal information to other parties outside of Australia unless you have expressly or impliedly consented.
Access and Amendment You may contact us to request access to your personal information. We may advise you that we will not provide you with access to your personal information if we are legally permitted or required to deny your request. If you are able to satisfy us that any personal information we hold about you is not accurate, complete or up-to-date, we will amend our records accordingly.
Complaints If you believe that a breach of your privacy has occurred, we encourage you to contact us to discuss your concerns.
Further Information You may contact us if you require further information about the ways we handle your personal information.